(865) 675-4342
Forms & Policies
Discover Comprehensive Family Health Care That’s Focused on You
At Family Health Center, we are committed to improving the quality of life for our patients by providing comprehensive care and personalized attention. We will gladly take the time to listen to your health concerns and discuss all options available to you.
When you need up-to-date, quality care from a gentle and compassionate concierge doctor and staff, make Family Health Center your number-one choice.
Late/Cancellation Policy:
We can help you with scheduling, insurance or any other questions. You can schedule an appointment by calling (865) 675-4342or using our convenient online Request an Appointment form. If you cannot keep your appointment, please notify us in advance so we can reschedule you to a more favorable time. We look forward to seeing you.
New Patient Forms:
Please fill out the forms below before your first visit. If you have any questions, feel free to contact us.
- New Patient Registration Forms
- New Aesthetic Patient Forms
- Authorization to Release Medical Records
- Patient Portal Instructions
- Patient Privacy Questionnaire
- Patient Portal Consent
- Patient Conduct & Responsibilities
- Health Administrative Process
- Patient Complaint/Grievance Form
*With insurance card - to new patient instructions about getting here 20 min before an appt time.
*New patients please arrive 20 minutes early before your appointment time and bring a current medications list.
Insurance:
We file most insurance and help you file your claim. We also handle any insurance questions that may arise. Our staff is extremely knowledgeable about health insurance and claims procedures. We accept BCBS, Medicare, Medicare Advantage plans, Humana, Cigna, Aetna, Multiplan, UHC, Wellcare, Marketplace plans and many other smaller insurance plans. Please call our office to check if your insurance is accepted.
Billing & Financial Responsibility:
Please call our office if you have any questions regarding a payment, and we will be happy to assist you.
Discover gentle, personalized care from a friendly, down-to-earth doctor and staff at Family Health Center. Patients come to us from Farragut, Knoxville, Lenoir City, Loudon, Oak Ridge and neighboring locations. Give us a call at (865) 675-4342 or use our online Request an Appointment form to schedule your one-on-one time with Dr. Ayo.